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Thank you for shopping at Stussy Hoods. We value your satisfaction and aim to provide the best shopping experience. If you are not completely satisfied with your purchase, we’re here to help.
Returns
We accept returns within 30 days of receiving your order. To be eligible for a return:
- The item must be unused, unworn, and in the same condition as received.
- It must be in its original packaging with all tags attached.
- Proof of purchase (receipt or order confirmation) is required.
To initiate a return, please contact us at support@stussyhoods.store with your order details. We will provide instructions on how to proceed.
Refunds
Once your return is received and inspected, we will notify you via email regarding the status of your refund. If approved, the refund will be processed within 5-10 business days and credited to your original payment method.
Non-Refundable Items:
- Gift cards
- Final sale or clearance items
- Items damaged due to misuse, washing, or improper care
Exchanges
We only replace items if they are defective, damaged, or the wrong size was sent. If you need an exchange, contact us at support@stussyhoods.store with photos and order details.
Return Shipping
- Customers are responsible for return shipping costs unless the item was defective or incorrect.
- We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.
Late or Missing Refunds
If you haven’t received a refund yet, check with your bank or payment provider, as processing times may vary. If you still need assistance, contact us at support@stussyhoods.store.
Contact Us
For any questions or concerns, please reach out to us at:
📧 Email: support@stussyhoods.store
🌐 Website: https://stussyhoods.store/