Effective Date: [Insert Date]
At Stussy Hoods, we strive to deliver your orders as quickly and efficiently as possible. Please review our shipping policy below for details on processing times, shipping options, and delivery estimates.
Processing Time
- Orders are typically processed within 1-3 business days (excluding weekends and holidays).
- Once your order is shipped, you will receive a confirmation email with tracking information.
Shipping Rates & Delivery Estimates
Shipping times and costs vary depending on your location and selected shipping method.
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 7-14 business days | Varies by location |
| Express Shipping | 5-10 business days | Varies by location |
| Free Shipping | 10-20 business days | Available on orders over [Insert Amount] |
Note: Delivery times are estimates and may vary due to customs delays, weather conditions, or other unforeseen circumstances.
International Shipping
- We ship worldwide to most countries.
- International orders may be subject to customs duties, taxes, or import fees, which are the customer’s responsibility.
- Delays due to customs processing are beyond our control.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can track your order through the carrier’s website. If you have not received your tracking details, please check your spam folder or contact us at support@stussyhoods.store.
Shipping Address & Changes
- Please ensure your shipping address is correct before placing your order.
- We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
- Address changes after shipping may not be possible.
Lost or Stolen Packages
- We are not responsible for lost or stolen packages marked as “delivered” by the courier.
- If your package is missing, please contact the shipping carrier or email us at support@stussyhoods.store for assistance.
Delayed or Damaged Shipments
- If your order is significantly delayed, please reach out to us, and we will do our best to assist.
- If your package arrives damaged, please take photos and email us within 48 hours of delivery for support.
Contact Us
For any shipping-related inquiries, please contact:
📧 Email: support@stussyhoods.store
🌐 Website: https://stussyhoods.store/